"This was a custom birthday gift for my daughter," Arthur pleaded, gripping the phone tighter. "Can I pay for an expedited replacement?" "It's a third-party seller item, sir," the agent responded. "Stolen property claims after successful drop-off are non-refundable, and we don't handle custom orders."
Arthur called the artisan jeweler next, but the woman gently confirmed his worst fear: the music box was a hand-carved original. Creating another would take at least six weeks—long after Maya’s birthday weekend.
His money was gone, his daughter's gift was stolen, and the culprit had smashed his porch in contempt. Unwilling to let Maya down, Arthur placed an emergency order for a temporary retail gift. At the same time, he purchased a motion-activated doorbell camera. If he couldn't get the original gift back, he would at least catch the person preying on his family’s peace.