A small, uncertain voice responded, “Hi, can I order a pizza, please?” Susan was momentarily stunned, her routine interrupted. “Sweetie, you’ve called 911. This line is for emergencies only,” she replied, trying to steer the call back to seriousness.
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An uncomfortable silence stretched across the line before the girl’s voice reappeared, softer yet more urgent. “Can I have a pizza, please? I’m hungry!!”
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