“That seat, the one you somehow ended rebooking, was removed afterward,” she said. “From layouts. From diagrams. The idea is to eventually remove it physically, too. Only, that would take some time.” It sounded thorough. Final. As if the problem had been erased, at least on the surface.
“But the reservation system,” she went on, “didn’t get the message somehow. Or rather, in case of a last-minute reservation such as yours, this problem has arisen.” Her mouth tightened slightly. “It rebuilt the seat on its own.” The idea felt wrong, as if something buried had found a way back.