The absence of an alternative contact method only adds to the confusion. Customers, expecting a straightforward number, find themselves in a telephonic maze. This company’s approach to customer service is as puzzling as its phone number – a mix of digits and letters!
Customers are left wondering if convenience was truly at the heart of this design, or if it was a mere oversight. For a brand celebrated for its innovation, this feature seems more like a potential hazard than a helpful tool.